Requirements for Welfare Support for Members of the Community

Solution Chapel International – Community Welfare Guidelines

To ensure that Welfare Support is given in a fair, structured, and impactful manner, all applicants must meet the following requirements:

1. Eligibility Criteria

• Must be a registered and active member of Solution Chapel International for at least 6 continuous months.

• Must be regularly attending services, events, or serving in a church department.

• Welfare support is available only to members in genuine and verifiable need, such as:

  • Bereavement or funeral assistance

  • Unemployment or redundancy

  • Health/medical emergencies

  • Sudden housing or utility crisis

  • Food insecurity or hardship

2. Required Documentation

All applicants must submit the following:

• Welfare Support Application Form (fully completed)

• Proof of hardship (e.g., job termination letter, medical report, eviction letter, bills)

• Recent bank statement (last 30 days) or income evidence

• Referral or recommendation from a Pastor, Department Head, or Cell Group Leader

• Proof of ID and current contact details

3. Forms of Support Available

Depending on the case and available resources, support may include:

• Food parcels or grocery vouchers

• Transport or travel assistance

• Help with school items (uniforms, supplies, etc.)

• One-time financial assistance (within set limits)

• Hospital visit support or short-term medical assistance

All support is subject to assessment and the church’s welfare fund availability.

4. Assessment & Review Process

• Applications will be reviewed by the Welfare Committee within 5–10 working days

• Follow-up interviews, phone checks, or home visits may be conducted for verification

• Decisions are made prayerfully, in confidentiality, and with compassion

5. Conditions & Limitations

• Support is not guaranteed and will not be given more than once every 6 months per individual or family (except for extreme cases)

• Dishonesty or false declarations will lead to immediate disqualification

• Welfare support does not cover luxury purchases, business losses, or preventable debts

• Repeated applications without effort to change circumstances may be declined

• Committee decisions are final, though appeals may be submitted in writing

6. Ongoing Follow-Up

Recipients of support may be encouraged to:

• Join or remain active in cell groups, prayer meetings, and midweek services

• Attend financial stewardship or life skills sessions if applicable

• Share a short written testimony (optional) to encourage others

Contact Information

For enquiries or to submit a Welfare Support request, please contact:
Welfare Department – Solution Chapel International
10 New Street, Three Bridges, Crawley, RH10 1LW
01293 422 002 | welfare@solutionchapel.org | www.solutionchapel.org